Privacy Policy

Introduction

Welcome to Border City Clinic. We are committed to protecting your personal information and ensuring your privacy. This page explains how we collect, use, and disclose your information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details you provide when booking appointments or contacting us.
  • Medical Information: Health information that you provide for the purposes of receiving medical services.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To schedule and manage appointments and deliver medical services.
  • To Improve Our Website: To analyze usage data and improve the functionality and content of our website.
  • To Communicate with You: To send you appointment reminders, updates, and other relevant information.

How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

We do not share your personal information with third parties except in the following cases:

  • With Your Consent: When you have given us explicit permission to share your information.
  • For Legal Reasons: When required by law or to protect our legal rights.
  • With Service Providers: To vendors or service providers who perform services on our behalf, such as payment processing or appointment scheduling.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our website. You can control cookies through your browser settings.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request correction of any inaccuracies in your personal information.
  • Delete: Request the deletion of your personal information, subject to legal requirements.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Phone: 306-825-4427
  • Address: 2707 50 Ave, Lloydminster, Saskatchewan, Canada S9V 2A8